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Customer Privacy Policy


Customer Privacy Policy

Dear Customer


We inform you that the information you provide will be processed using electronic means in compliance with the principles established by the current legislation on data protection (EU Regulation No. 679 of 2016) for the sole purpose of providing you with the requested information. The complete information on the methods and purposes of the treatments carried out can be accessed through the following POLICY link:
If you are interested in receiving in the future, at the address indicated by you, our newsletter / periodical information on our rates and special offers, you must provide us with your consent. However, at any time, you may revoke this consent, as indicated in the statement.

We also wish to inform you that the European Regulation recognizes certain rights, including the right of access and rectification, or cancellation or limitation or opposition to processing, as well as the right to data portability, if and as applicable (articles to be 15 to 22 of EU Regulation No. 679 of 2016). It can also lodge a complaint with the supervisory authority, in accordance with the procedures established by current legislation.
For any further information, and to assert the rights recognized by the European Regulation, you can contact:
Data Controller TRE DATA s.r.o.Škroupovo namestí 4  130 00 Praha 3  tel: +420 774 989 763 e mail


We also would like to inform you that the European Regulation grant you certain rights, including rights of access to, adjustment, erasure, limitation of, or objection to the processing of your data, as well as data portability rights, when and insofar as applicable (Articles 15-22 of the EU Regulations n. 679, 2016). You can also file a complaint with the Data Protection Authority, according to the procedures set forth under applicable regulations.

For any other concern, and to assert your rights under the EU Regulation, please contact:

Data Controller TRE DATA s.r.o. Škroupovo namestí 4  130 00 Praha 3  tel: +420 774 989 763 e mail



Privacy and cookies

Regulations on the use of cookies

By accessing and browsing the site, or the use of its services imply acceptance of the Terms and Conditions set out in our privacy notice (and hence the Privacy Policy and Cookie Policy). Please read them carefully.

What is a Cookie?

Cookies are files containing small amounts of information that are downloaded to the user’s device and it is used when you visit a website. Its main purpose is to recognize the user each time you access in our site and allows us to improve the quality and usability of our website.

Cookies are essential for Internet working; They can not harm your computer / device, if they are enabled in your browser settings, help us identify and solve possible malfunctions in our site.

Types of Cookies

There are different types of cookies. They all work the same way, but have small differences:

  • Session Cookies. Session cookies last only for the during your visit and are deleted when you close your browser. Its main purpose is to identify the type of device, security support site or its basic functionality. They do not contain personal information that allows us to identify a person.
  • Persistent or Permanent Cookies are stored on the hard drive of the device and reads our website every time you visit in our site; has a fixed expiration date, which fulfilled the cookie stops working. We can identify your actions and preferences; analyze visits and help us to understand how users come to our site and improve our services.
  • Cookies Feature: Allow in our site remember decisions taken by the user, or as your login ID. The information these cookies collect is anonymized (contains neither your name, address, or other data).
  • Third Party Cookies. Third-party cookies are cookies that installs a web site that is not the one you are visiting; for example, used by social networks (like Facebook) or external plugins content (like Google Maps). In addition, some advertising companies use this type of files to track your visits at each site that are advertised.
  • Analytics Cookies are cookies that are intended to ensure regular maintenance and the best performance and customer service; collecting data from your activity.
  • Other third-party cookies: The website also uses connectors with social networks (Facebook, Twitter, Linkedin, YouTube, Pinterest etc.) that use cookies that store user information. These cookies are not controlled by this website. For more information on cookies social networking we advise you to check their own cookies policy.

Use of Cookies by in our site

By accessing in our site, you expressly agree that we may use such cookies on your devices. If you disable cookies, maybe your navigation is not ideal and some of the utilities available do not work correctly.
a) Third Party Cookies. Google Analytics cookies

The site uses the Google Analytics service, which is provided by Google, Inc., an organization whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA (“Google”).

Google Analytics uses cookies to help us analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted and stored by Google on their servers in the United States. Google will use this information on our behalf in order to track your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

If you want you can refuse treatment of the data or information by rejecting the use of cookies by selecting the appropriate settings on your browser. However, if you do, you may not be able to use the full functionality of this site. By using this site you consent processing your information by Google in the way and for the purposes described above.

Name of cookies:

Purpose of Cookies:

These cookies from Google Analytics generate an anonymous user ID that is used to make a count of how many times the user of in our site visits it. Was also recorded when is the first and last visit to the web. It calculates when you have finished a session, user source and keyword.

User settings to prevent Cookies

From in our site and in compliance with current legislation, we provide you with the information you need to configure your browser / Internet browsers to maintain your privacy and security in relation to cookies. Therefore, we provide information and links to the official sites of the major browsers support so you can decide whether or not to accept the use of cookies.

You can block cookies through browser tools or configuration you can set your browser to notify you when a server wants a cookie: If you use Microsoft Internet Explorer, on the Tools menu> Internet Options> Privacy> Settings. To learn more visit and manage-cookies-in-internet-explorer-9.

  • If you use Microsoft Internet Explorer, on the Tools menu> Internet Options> Privacy> Settings. To learn more visit and manage-cookies-in-internet-explorer-9.
  • If you use Firefox, the option in Tools> Options> Privacy> Cookies menu. To learn more visit
  • If you use Chrome, section Options> Advanced Options> Privacy. To learn more
  • If you use Opera, the Privacy and Security option, you can configure the browser. To learn more visit



Information regarding processing of personal data

In accordance with article 13 of Legislative Decree 196/2003 (law related to the protection of personal data) the data controller hereby informs you that:
a) processing of your personal data shall be carried out for:
1. contractual obligations: to supply goods and services to guests;
2. legal obligations: invoicing, obligatory books of accounts and entries, communications to requesting authorities;
3. communications to banks and similar institutions, for collection of credits and other activities related to contractual obligations;
4. offer of services during your stay (secretarial service, delivery of correspondence, reservation of external services) or subsequent to your stay (communication of special offers, events or similar)
the processing shall be effected with manual and/or automatic systems used to memorize, manage and transmit the data, with logic strictly related to the purposes, based on the data in our possession and with your agreement to immediately communicate any corrections, additions and updates;

b) Your refusal to provide authorization for the points 1,2 and 3 of paragraph a) shall result in:
1. the impossibility to start or continue the transaction, or to effect some operations, if the data are required for effecting the transaction or operation;
2. the impossibility to effect some operations which require the communication of the data to subjects which are functionally related to effecting such operations;
3. the failure to communicate the data to subjects which carry out other activities, not functionally related to effecting the transaction.

c) In addition to the person assigned within the data controller company, your data may be communicated to:
1. hotel facilities where you will be a guest;
2. tax consultant (for administrative purposes);
3. public and private agencies, also following inspections or audits;
4. subjects which can access your data based on the laws;
5. outside companies which supply goods and services.

d) e) you can exercise your rights with regards to the data controller at any time, in accordance with article 7 of Legislative Decree 196/2003, which for your convenience we have reproduced in its entirety below:

Article 7. Right to access to personal data and other rights
1. The interested party has the right to obtain confirmation of the existence of personal data which regard him or her even if not yet registered, and their communication in an intelligible form.
2. The interested party has the right to obtain the indication of:
a. the origin of personal data;
b. purpose and procedure of processing;
c. the logic applied in the event of processing with the use of electronic means;
d. The identification data of the controller, managers and assigned representative in accordance with article 5, paragraph 2;
e. the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the territory of the State, managers or assigned personnel.
3. The interested party has the right to obtain:
a. updating, amending or addition to the data if this is in his or her interest;
b. cancellation, transformation to anonymous form or block of the processed data in violation of the law, including those for which it is not necessary to store the data in relation to the purposes for which the data were collected or later processed;
c. certification that the operations in letters a) and b) were communicated, also in terms of their contents, to those to whom the data have been communicated or distributed, except in the case where compliance with such results to be impossible or involves the use of means clearly disproportionate in relation to the protected right.
4. The interested party has the right to oppose, all or in part:
a. processing of personal data which regard him or her for legitimate reasons, even if pertinent to the purposes of their collection;
b. processing of personal data which regard him or her for the purposes of sending direct mail marketing material or for carrying out market surveys or commercial communication.
Data Controller and Data Processor 
Under Article. 28 of Legislative Decree no. 196/2003:
– the holder of the personal data collected from this web site, as the owner of the website, is shown at the bottom of the website itself.
– holder self treatment and owner of online reservation system is now is the company Nozio Srl with headquarters in Via delle Industrie, 17 / A – 30175 Venice Marghera, and its partner and Web Site administrator, the company Netplan S.r.l.


– in charge of the processing of personal data as a System Administrator of the Web site is the company Nozio Srl with headquarters in Via delle Industrie, 17 / A – 30175 Venice Marghera, and its partner and Web Site administrator, the company Netplan S.r.l.


Copyright/IP Policy

The copyright in all materials on all pages of this website is owned by both the author (San Moisè S.r.l. and partners) and the website owner.
No part of this website may be published, distributed, extracted, utilized or re-produced in any form
* You may view this website electronically.
* You may print any of the pages of this website or download any of them to local hard-disk for your personal non-commercial use only.

The permissions set out above do not authorize you to incorporate any part of the pages of this website in any document or any material or otherwise make available without prior written consent of both the author and the website owner. 
The website owner and the author reserve the right at any time at its discretion to withdraw or modify the permissions set out above.